Whether you’re just starting out with an automation initiative – or are looking to optimise, enhance, or scale existing initiatives and deployments – every organisation will be at a different maturity level.

But, what should finance institutions expect as they advance and scale an automation deployment?

There are five clear stages required to establish a successful automation initiative.

Assessment of your current situation

Before any automation initiative occurs, the first step is to evaluate your business’ existing level of automation and technology. 

As a priority, confidence in the security, migration and ultimate success of any automation investment is paramount for most organisations; working with an automation partner can help to build a business case, to ensure confidence in automation investment.

At this initial stage it’s key to evaluate a finance organisation’s business goals in order to assess unique opportunities that would provide best value, and determine which applications would best suit your requirements.

Migration and security

The next step on the journey to automation is the move to the cloud, with security being the main priority. 

It is crucial to ensure cloud migration plans are robust and that you have the skillset, expertise and technical support needed to ensure plans are executed accurately, and that cloud security is in place and managed effectively.

32% of UK businesses suffered a cyber-attack or data breach in the last 12 months*

Employee Adoption

A common challenge for businesses looking to gain the benefits of automation, often lies in employee awareness, and use, of the applications available to them.

Working with an automation partner who offers training and development will offer best value, and genuine, long-term user adoption. While many employees will be aware of more common tools such as conference calls and instant messaging, employees require regular training and support on current, and updated technology to be able to take advantage of everything that automation can provide.

Actioning Automation

Every firm will have different goals and opportunities when it comes to implementing automated processes into their business. 

Implementing a pilot program at this stage can be a quick way to deliver an automation proof of concept into the wider business. Modern cloud technology today, means that a partner can quickly (1-2 week initial setup) and cost-effectively allow a firm to test the technology in a secure, safe environment ahead of a larger scale deployment. 

A partner will provide support in defining and delivering the best use cases for a unique instance – and at any maturity level, should there already be an existing level of automation in place.

  • Make automation easier and stress-free
  • Automate processes to free up employee resources
  • Create custom bots for your specific business goals
  • Provide access to automation experts, to ensure all automation projects are delivered to requirement
  • Increase employee productivity through automation technology and processes.

Beyond Automation

Whether you’re looking to scale, deploy new technology, or optimise; continuous improvement of an automation initiative adds additional value, and supports the advancement of your modern agile workplace.

Wherever finance institutions are in their journey to automation, working with an experienced partner, like Teleware365, will help to support and identify any automation gaps, and show teams how to leverage automation services, like Microsoft365, to drive further business value.