ConnectPro provides businesses with a powerful tool for managing customer interactions from one central location. By leveraging the capabilities of Microsoft Teams, we enable streamlined communications, enhanced collaboration and ultimately empower agents to provide the best possible customer support.
ConnectPro is a Microsoft Teams integrated contact centre solution.
ConnectPro provides a seamless and integrated experience for agents and supervisors. With a range of advanced features to manage all inbound and outbound communications effectively, supervisors have a complete real-time view of their agents, regardless of where they are working from. This allows businesses to thrive in a hybrid working environment and empowers employees with greater flexibility.
With ConnectPro businesses benefit from a comprehensive, yet cost-effective solution that simplifies customer support operations. Our solution provides teams with the tools they need provide excellent customer service, whilst also providing insights the business needs to improve contact centre operations.