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Our World

A new way of integrating communication technology.

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Mobile Compliance

Providing a cost effective solution to the Financial Sector.

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Intelligent Office

Changing the way we engage with customers forever.

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Intelligent Connect

Improving the customer journey forever.

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Communications for the Mobile Business

TeleWare aim to empower individuals to enhance business relationships and optimise performance. We do this through customer friendly communications applications that provide powerful solutions for mobile and distributed workers.

Banking & Financial Services organisations can use TeleWare to create regulatory compliant solutions with call recording for both landline and mobile phones. All businesses can build public confidence and trust through use of call recording. In markets where customer service is key we can help improve service with 24/7 telephone access using automated call handling solutions, for single or multiple sites. Advertising spend can be optimised and national campaigns supported through our inbound call handling, monitoring and reporting services, with telephone enquiries routed to the customer’s nearest store, where appropriate. Use of our automated voicemail and SMS notification will assist in providing consistent high quality and timely information on issues such as special offers or product recalls.

Satisfied TeleWare customer using the intelligent Contact application

2015-06-09T16:24:22+00:00

Satisfied TeleWare customer using the intelligent Contact application

“Our TeleWare system has been invaluable this winter. Clients calling our support line got the service they expected and were unaware of the staff location.”
"The relationship we have developed with TeleWare has been outstanding and the fact that the original solution has grown to is an indication of our confidence in their technical ability and excellent service delivery."

Richard Rankin, Computacenter

2015-06-09T10:52:12+00:00

Richard Rankin, Computacenter

“The relationship we have developed with TeleWare has been outstanding and the fact that the original solution has grown to is an indication of our confidence in their technical ability and excellent service delivery.”
"The new web-based Auto Attendant is very impressive. It's very intuitive and doesn't require endless amounts of training to understand how to use it."

Scott Kelly, Amtico International

2015-06-09T11:05:33+00:00

Scott Kelly, Amtico International

“The new web-based Auto Attendant is very impressive. It’s very intuitive and doesn’t require endless amounts of training to understand how to use it.”
"With TeleWare, we got it out of the box and it worked - complete with graphical management tools."

Christians Against Poverty

2015-06-09T16:25:30+00:00

Christians Against Poverty

“With TeleWare, we got it out of the box and it worked – complete with graphical management tools.”