Welcome to the TeleWare Group

Using Intelligent Communications to enable the future workplace

Mon, 08 Dec 2014 17:00:00 GMT

Driving productivity, delivering cost savings, and improving both the customer and employee experience.

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Mon, 23 Sep 2013 09:00:00 GMT

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financial Healthcare Retail

Communications for the Mobile Business

TeleWare aim to empower individuals to enhance business relationships and optimise performance. We do this through customer friendly communications applications that provide powerful solutions for mobile and distributed workers.

Banking & Financial Services organisations can use TeleWare to create regulatory compliant solutions with call recording for both landline and mobile phones. All businesses can build public confidence and trust through use of call recording. In markets where customer service is key we can help improve service with 24/7 telephone access using automated call handling solutions, for single or multiple sites. Advertising spend can be optimised and national campaigns supported through our inbound call handling, monitoring and reporting services, with telephone enquiries routed to the customer’s nearest store, where appropriate. Use of our automated voicemail and SMS notification will assist in providing consistent high quality and timely information on issues such as special offers or product recalls.