Resources

Video Hub

ConnectPro: Agent Studio

Teleware AI voice agent uses natural language for customer interactions, making AI agent building simple with powerful features, easy customization, and control of interactions.

ConnectPro: Agent Assist

Agent Assist uses real-time transcription to capture call details and summarizes conversations into actionable insights, seamlessly integrating into CRM systems to reduce administrative workload and boost efficiency.

ConnectPro: Explore our informal contact centre

This video shows you our Microsoft Teams native informal contact centre in action and highlights some key features.

 

Teams Dialler for Salesforce

Watch this short video to discover how our Microsoft Teams Dialler integrates seamlessly into Salesforce.

Albert the virtual assistant from Teleware365

Find out how our virtual assistant Albert can help you get the most from your Microsoft Teams experience.

Teleware Communication Manager into Teams

Teleware Communication Manager is a cloud-based contact centre for businesses needing a flexible and cost-effective solution rapidly. Now available with Microsoft Teams integration for improved user, administrator and customer experiences.

Re:Call – business benefits explained

Discover how Re:Call can help create a Modern Workplace for your business.

Re:Call – user benefits explained

Learn more about the benefits of using Re:Call.

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