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Microsoft Teams is Microsoft’s chat, collaboration and communication for business app. Designed to simplify group working, Teams brings your customers and partners together to simplify communication and collaboration.

  • Blog
  • 6th September 2021

Business Process Automation

Today, technology supports more efficient, cost-effective, accurate and secure work across a business, than ever before. Business process automation (BPA) describes this process, using technology to automate repetitive manual processes.

In 2020, many organisations invested in collaboration tools to help employees work more efficiently. Yet our own research carried out among IT decision-makers identified that these tools are, on average, being used to just 55% of their full capability.

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