Explore the key features available and discover how you can make the most of Microsoft’s intelligent, integrated Contact Centre Solution. Whether it’s improving customer experience, increasing your ROI or easy deployment that’s top of your priorities, Microsoft has a solution for you!

Topics covered during this webinar:

  • Microsoft Cloud Contact Centre’s – What are the options?
  • Agent view- A snapshot of what agents see when using the platform
  • Automation and the Power Platform
  • Chat Bots
  • Microsoft Cloud Telephony