Explore our solutions that will enable your organisation to use Microsoft Teams as the single interface for all collaboration and communication needs.
Direct Routing
Direct Routing from Teleware is a simple and flexible way of enabling calling from Microsoft Teams. This cost-effective solution connects Microsoft Teams to the PSTN network or your current SIP compatible PABX/SBC and can be deployed quickly.
Direct Routing gives all users the ability to use Microsoft Teams as a single platform for all communication and collaboration needs.
Download the factsheet here
Cloud Contact Centre
Cloud Contact Centre enables organisations to manage their inbound and outbound communications. Built on Microsoft Azure, Cloud Contact Centre is intuitive, scalable, and global. Teleware’s IVR is included for even greater functionality.
Cloud Contact Centre is also integrated into Microsoft Teams. Users have full access to the solution through the native Microsoft Teams interface, creating a truly collaborative interface.
Download the factsheet here
Compliant Teams Recording
Teleware’s cloud-based solution provides a cost-effective and flexible way of enabling compliant Teams to Teams call recording.
Policy based recording is applied at user level, meaning that all calls to and from that Microsoft Teams user will be recorded and stored securely.
Download the factsheet here
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