Products

Integrating Mobile into the Business

Delivering what Businesses have been asking for – mobile as part of the corporate estate
with full PBX functionality.

One number fixed and mobile

Routing for lower call costs

Choice of mobile handset

No client to manage or maintain

Retain existing mobile phones

Access to applications

The Proposition

TeleWare Mobile provides true convergence of fixed and mobile networks with common and seamless switching of calls on both your business mobiles and fixed-line corporate infrastructure. One switching system with a wide choice of handset types.

TeleWare Mobile, a Mobile Virtual Network Operator (MVNO), offers a range of unique, high value services specifically designed for business use. TeleWare Mobile routes calls through a seamless core for both fixed-line and mobile calls and data, saving money by applying call routing appropriate to your business’s own profile.

Ease of access to the company’s corporate telephony applications and the ability to reach users on a single number increases productivity and improves customer service.

TeleWare Mobile provides control, connectivity and integration of unified communications applications, all from the mobile phone - the device of choice.

Flexible Delivery

TeleWare Mobile can be scalable from one to many thousands of users and can be integrated into the customer’s existing infrastructure or provided as a hosted service on a pay-as-you-use basis.

How It Works

Simply replace the SIM card in your business mobile phones with a TeleWare SIM card and you are ready to go. There is no software on the handset and no on-site hardware.

With TeleWare Mobile, all mobile calls are handled by the same switching core as the calls on your office extensions, IP or legacy handsets, whether using an on-premise PBX or a hosted telephony service. Convergence can be delivered for overseas calls when roaming, using home routing/call back in over 320 countries.

All calls to and from mobiles are routed via the TeleWare data centre. As an option, calls can automatically access applications on the platform, such as call recording, conferencing and inbound call management.

TeleWare Mobile and
Associated Products

TeleWare Mobile
Fixed Mobile Convergence solutions for today’s business – one phone, one number, one bill, one set of common applications

TeleWare Mobile Compliance
Mobile call recording solution to meet stringent security and encryption requirements including FSA Compliance

Mobile Direct Connect
Connect your mobile phones to your own voice switch for application convergence between fixed and mobile

Mobile Record Connect
Connect your mobile users to your third party call recording solution with no reconfiguration or hardware changes

Business Anywhere
Mobile bundles designed with the needs of business in mind and providing fixed line applications on the mobile phone

Download The Brochure Customer Case Studies

Latest News
Latest Events

BT / TeleWare Mobile Device Recording Service

Thu, 15 Dec 2011 12:00:00 GMT

First customers now live on BT / TeleWare mobile device recording service

View All News

Call Recording, Fraud Detection & Analytics Showcase 2011

Tue, 01 Nov 2011

Find out more information about the scheduled TeleWare event here

View All Events

Feature	Description	Benefit
Automatic routing of mobile calls for lower call costs	Control of the onward call leg is with the business. Route international calls and calls to non geographical numbers for lowest cost according to an agreed business profile all without user intervention.	Cost savings Switch cover Private network for free calls or route calls for low cost
Common seamless switching of both mobile and fixed line calls	All calls are routed though a common switching core, either the TeleWare platform or the corporate PBX where they can be dealt with consistently irrespective of device or network.	Convergence
Choice of mobile handset	SIM based solution with no mobile client removes any limitations based on handset model or software version.	Protects investment in existing hardware.
Dial as normal, no post dial delay	No delays in call connection, No need to dial additional codes and no additional set up delay	Ensures no confusion on the state for the call User experience is as good as it is today
No mobile client	No client to manage, support or maintain	Low support costs
Only the SIM changes	No client or hardware changes needed, simply a new SIM installed. The SIM card in the mobile rotes all calls and text messages (SMS) to the common core for switching	Retain your existing mobile phones Simple to deploy manage and use
CLI Presentation	Inbound and outbound numbers are preserved throughout for a seamless user experience	Maintain your corporate identity
Options for Cloud or On premise delivery	Deliver as a service form the core TeleWare platform or route calls using Mobile Direct Connect (MDC) to your existing PBX	Select delivery option to suite your business, cloud based as a service with no onsite hardware, or on premise protecting existing investment
Governance and Fraud Management	All calls are routed via the switch so control is in the hands of the business to barr any number at any time	Ability to react swiftly in cases of fraud
Call recording option for FSA compliance	FSA compliance for voice and SMS	FSA Compliance
Option to connect to third party call recording hardware	Where a significant investment has been made in call recording hardware, connect the mobile via our data centre to the on-premise call recording hardware and then onward through voice switching in the cloud	Call recording from mobile phones on third party call recording hardware without the need for reconfiguration of existing equipment or for significant infrastructure changes