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FSA Compliance

TeleWare Mobile Compliance (TMC) enables financial organisations to record mobile communications and audit text messages in order to adhere to the regulations imposed by the FSA. It is based on our new TeleWare Mobile technology.

TMC is the only fully compliant service that enables organisations to record voice calls and SMS messages without the complexity and risks associated with third party mobile software.


Delivers FSA Compliance
Simply replace the SIM card in your business mobile phones with a TeleWare SIM card and you are ready to go. Compliance can even be enforced for overseas calls when roaming; home routing/call back will ensure compliance in countries supporting the CAMEL standard.

Easy User Experience
From the user’s perspective, calls are made in exactly the same way as usual. There is no need to enter special codes or double dial and there is no delay to create confusion on the state of the call.

Any Handset
The TMC service is supported on any mobile device, including all Smartphones. Since the solution is SIM card based, there are no dependencies on device type or version number. It is as simple as a SIM card replacement without the need for a mobile client on the mobile phone. Simple to deploy, manage and use, no risk of moile applications being tampered with or corrupted.

Enables Governance
Guaranteed compliance enables the business to meet stringent corporate governance requirements. Additionally, as all calls are routed via the switch, the business has control to disable any number at any time, ensuring you can react swiftly in cases of fraud.

Cost Effective
There are no additional software downloads required, no additional ongoing management overheads, no additional memory and processor overheads and no conflicts with other phone features.

On-Premise or Cloud
All calls to and from mobiles are routed and either recorded within the TeleWare platform or delivered to your infrastructure over a Mobile Trunk to be recorded locally on your existing recording equipment.

Download The Brochure White Paper* * Coming soon

News & Events

Comms Business Awards Finalist

Wed, 16 May 2012 12:20:00 GMT

for TeleWare FSA Call Recording solution.

View All News

Call Recording, Fraud Detection & Analytics Showcase 2011

Tue, 01 Nov 2011

Find out more information about the scheduled TeleWare event here

View All Events

Features & Benefits

  • No mobile client
  • Enforced compliance
  • Ensured governance
  • Install within days
  • Any mobile handset
  • Deployment choice
  • Low support costs
  • Storage
  • Retain your existing mobile phones
  • No need to double dial and no delay

The Solution

On-Premise or Cloud

Users simply replace the SIM card in their business mobile phones with a TeleWare SIM card and you are ready to go. All calls and texts to and from your mobiles are routed and recorded within the network or, optionally, delivered to your infrastructure via an IP interconnect to record locally on your own equipment.

Compliance Guaranteed
In either deployment scenario, users will not be able to bypass the mobile compliance services as all inbound and outbound calls and text messages will be automatically routed through the TeleWare Mobile platform, ensuring that all calls and text messages are captured.


Delivered from the Cloud

Call Recording and Text Auditing
TeleWare Mobile SIM cards may be configured to operate from our cloud-based service. The call recording and text logging applications are provided from the dedicated TeleWare platform. Calls made to or from any mobile fitted with a TeleWare SIM are automatically routed via the TeleWare platform, captured by our call recording hardware and then delivered to the destination number.


Delivered to your Premises

Ensure that Mobile Calls are Recorded
Where your business has already made a significant investment in a suitable call recording solution, TeleWare Mobile may be configured to operate in conjunction with this equipment in order to ensure that mobile calls are recorded. SMS Logging, when required, can also be delivered from the TeleWare platform.