
TeleWare Mobile Compliance (TMC) enables financial organisations to record mobile communications and audit text messages in order to adhere to the regulations imposed by the FSA. It is based on our new TeleWare Mobile technology.
TMC is the only fully compliant service that enables organisations to record voice calls and SMS messages without the complexity and risks associated with third party mobile software.
Delivers FSA Compliance
Simply replace the SIM card in your business mobile phones with a TeleWare SIM card and you are ready to go. Compliance can even be enforced for overseas calls when roaming; home routing/call back will ensure compliance in countries supporting the CAMEL standard.
Easy User Experience
From the user’s perspective, calls are made in exactly the same way as usual. There is no need to enter special codes or double dial and there is no delay to create confusion on the state of the call.
Any Handset
The TMC service is supported on any mobile device, including all Smartphones. Since the solution is SIM card based, there are no dependencies on device type or version number. It is as simple as a SIM card replacement without the need for a mobile client on the mobile phone. Simple to deploy, manage and use, no risk of moile applications being tampered with or corrupted.
Enables Governance
Guaranteed compliance enables the business to meet stringent corporate governance requirements. Additionally, as all calls are routed via the switch, the business has control to disable any number at any time, ensuring you can react swiftly in cases of fraud.
Cost Effective
There are no additional software downloads required, no additional ongoing management overheads, no additional memory and processor overheads and no conflicts with other phone features.
On-Premise or Cloud
All calls to and from mobiles are routed and either recorded within the TeleWare platform or delivered to your infrastructure over a Mobile Trunk to be recorded locally on your existing recording equipment.