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TeleWare Solutions
Providing a feature-rich user experience, regardless of the telephony device being used and regardless of the underlying communications infrastructure.
TeleWare voice applications provide business communications solutions for mobility, messaging and call management. Benefits include increased staff effectiveness, enhanced customer service and reduced overhead costs.
TeleWare applications and services can be delivered in a variety of ways to suit the customer's needs, from on-premise equipment, to hosted applications and IP centrex hosted services. Hosted solutions are available on a per-user-per-month pay-as-you-go basis, saving on capital expenditure.
Unparalleled interoperability enables seamless integration with a wide range of PBX and applications vendors. A commitment to open standards ensures flexibility, freedom and choice.
Migration & Consolidation
Overview
Deliver a feature-rich, consistent user experience from any device, irrespective of your underlying infrastructure - puts you in control, enabling you to migrate to IP at a time and rate you choose.
More information on migration & consolidation
Continuity & Control
Overview
Provides continuity of communication when staff are unable to access their normal place of work due to an incident. Supports incident control and helps employer fulfil duty of care.
More information on continuity & control
Flexible & Mobile Working
Overview
Communications services to support mobility and flexible work styles, increasing staff productivity, enhancing customer service and reducing overhead costs.
More information on flexible & mobile working
IVR & Tailored Solutions
Overview
An easy-to-use web-based toolset allowing staff to cost-effectively created and deploy customised voice applications without requiring specialist knowlege. Enables the customer to readily update solutions to meet its changing needs. Supports optional integration between voice applications and back office systems.
More information on IVR & tailored solutions
- Latest News
- Latest Events
- Case Studies
29.07.08 | TeleWare Addresses the Middle East Opportunity
TeleWare today announced
the creation of
TeleWare Middle East LLC.
07.10.08 | Convergence Summit
TeleWare's Lesley Hansen will be taking part in a panel debate on Fixed Mobile Convergence.
Case Studies
Our customer base of over 500 businesses includes over 23% of the FTSE-100 and approaching 21% of the top 1000 blue chip companies.
