intelligent Mobile (iM)

What it is

The intelligent Mobile (iM) application is a fully integrated mobile application enabling users to access corporate PBX functionality from the mobile phone.

Business use of the mobile phone has increased steadily over the last decade. Today, over 40% of calls made in the office are made on a mobile phone. However, until now, mobile phone users have been denied access to most of the functionality available at a corporate PBX telephone extension. On the occasions when access to these PBX features and telephony applications has been available, they have typically been accessed by a set of key selections that must be remembered by the user.

With iM, a simple-to-use, menu-based interface provides easy access without the need for any training. Available for use by existing TeleWare intelligent Office/ intelligent Number users, the iM provides added features to Private Mobile Office (PMO) and can be used in a Software as a Service (SaaS) model with the hosted Private Mobile Extension (PME).

Key Benefits

• Enables call cost savings using least cost routing.
• Delivers quality telephony system applications from a menu without the need to change handset
• One device, one number, feature-rich telephony – convergence without compromise
• Enables call recording on the mobile phone
• Intuitive menu-driven interface
• Suitable for a wide range of mobile handsets