Delivering Communications as a Service
For 80% of customers, the telephone is the first point of contact with your business. So, it’s important you handle calls efficiently and cost effectively. With our Communications as a Service model you can put all your communications needs in our hands and concentrate on your business.
Voice Applications as a Service
Our hosted voice applications, delivered from highly-resilient, telephony-grade data centres, add value to any existing on-site PBX infrastructure or hosted voice service, including IP Centrex services provided from the TeleWare Intelligent eXchange platform.
Applications can be delivered to your site(s) over a variety of connections, including SIP Trunking, broadband and leased lines.
Deploying the Complete Solution
The telephony applications are delivered as a fully managed service, removing all support issues. The solution can be scaled to ensure it meets changing business requirements and maintains pace with new developments.
Resilience and service continuity are critical to your business and so all applications are provided from our redundant and resilience data centres. Where we are providing you with IP Centrex services for your call switching, we also provide a free DDI redirection capability, routing your calls automatically to alternative numbers such as your home or mobile number if your network connection should fail.
Hosted Services
Hosted solutions from TeleWare.
Pay for what you need
Not all users have the same telephony requirements. Therefore, our solution allows you to pick and mix to meet your business requirements on a per user basis.
We are in the unique position in the hosted telephony market of owning, operating and developing all applications for our own system. This ensures the system is maintained at a high standard and remains evergreen with support for new developments in the market.