1. We’re innovative
Over and over, TeleWare has been first to market with new technologies. Notably, we have been told by industry analysts that we are typically 2 years ahead of our nearest competitors. And we do all our development ourselves, removing any dependency on third parties to deliver your service for today and tomorrow.
2. We work with you
We are the only UK fixed and mobile service provider to develop our own software giving us complete control and flexibility..Our products are not a ‘one size fits all’. 30% of our employees are developers working to enhance and improve our applications and, as a small UK-based company, we are open to your ideas and your needs. If you have a communications issue we will help you find a solution. That is the challenge we like best.
3. In business since 1991
We’ve been in the communications application business for nearly 20 years. Our first customer is still a customer today. You can’t get a much better endorsement than that! Our longevity and experience helps you to get a communications solution that meets your changing business requirements, not just a solution for today, but one that grows and matures with your business.
4. We have more hosting experience
In 1997 we took on our first hosted customer, today we have over 50,000 customers using a mixture of IP Centrex and Applications over their own architecture. These are all run from our data centres in Thirsk, Heathrow and Docklands. Our platforms are built using the highest level of design and engineering features available in the world; surpassing uptime, security, cooling and power redundancy standards of most other hosted communications platforms.
5. We’re network independent
We are the only hosted communications company to offer you such a wide choice of network providers, ensuring you have the network to best suite your business as well as the best communications platform available.
6. We’re PBX and technology independent
TeleWare has extensive experience of integrating with practically every type and manufacturer of PBXs, including mixed vendor – mixed technology networks and all major email environments.
7. We’ve a great track record for delivering complex projects
Our engineering, project management and customer service teams regularly receive praise from satisfied customers – makes us very proud, but not complacent.
8. Our solutions are cost effective
Our customers consistently report savings well above those they calculated in their initial RoI (Return on Investment) justification prior to installation. Our products often enhance your communications to save you money in ways you can’t calculate upfront, such as productivity, staff moral and customer satisfaction.
9. We never close
We never shut the building and the lights are never off. We are a true 24/7/365 company. Call us at 3:00am New Year’s Day - we'll be here. It’s part of providing a high value Managed and Hosted Communications Service. We are here for you.
10. Our staff are our greatest asset
The talent runs deep within our organisation. Which means a better customer experience for you. We find, hire and train the most talented individuals possible and we work hard to keep them.