Pre-Sales Support, Thirsk, North Yorkshire
To work as part of a small team providing Pre-Sales support to the sales team and technical support / account management for the resellers for the TeleWare Group of companies. The successful candidate will be articulate, with the ability to communicate well both verbally and with written correspondence. Responsibilities will include providing product demonstrations, completion of pre-qualification tender questionnaires, preparation of proposals, and responding to technical queries by telephone and email. Full product training will be given. Preferred areas of technical knowledge include: SIP, VoIP, TDM, GSM, Carrier networks, and voice services / applications (e.g. Unified Messaging, IVR, SIP Trunking, IP Centrex). This is an office-based role with potential to develop to include UK-wide travel in 12 months.
Immediate start preferred.
Interested? Please send your CV and salary expectations by Email.
Desk-Based Channel Sales Manager
Location: Thirsk, North Yorkshire. The role is predominantly office based although some UK travel for customer and reseller meetings may be required.
To work as part of a small team providing desk based sales management for channel partners. The ideal candidate will have experience of selling communications solutions including Fixed line voice and data, Mobile and unified communications into business of all sizes. Experience of managing sales channels for a communications vendor or distributor is preferred. The role is based primarily within the Thirsk HQ working closely with the pre sales and marketing team to ensure maximum performance from allocated sales channels. There is scope within the role to manage a small internal team in the future and will report directly to the Sales Director.
The role requires attention to detail and a good understanding of sales processes and management. The successful candidate will help resellers produce quotes and articulate the business benefits of the product. A technical appreciation of communication technologies is desired although full technical support is given. Microsoft office and general computer skills are required. Experience of using Customer Relationship management tools and producing executive level reports is expected.
Interested? Please send your CV and salary expectations by Email.
Product Verification Engineer, Thirsk, North Yorkshire
To work as a member of a dedicated team responsible for the testing and verification of the company’s end-user software, server software and third-party products. Applicants should have a minimum of 6 months of commercial experience in a similar role. Responsibilities will include generic integration testing of both TeleWare’s own products and third party products, integration testing of peripheral items such as handsets and PABXs.
The position will involve work closely with our resellers to deliver a usable solution and input into product development from a usability point of view. The successful applicant will participate in the overall design and quality of the platforms to ensure that the customer experience is not compromised.
Attention to detail is imperative and excellent written and verbal communication skill as well as good inter-personal skills to be able to interact with colleagues at all levels and provide robust feedback to the development team.
See Job Specification for further information.
Interested? Please send your CV and salary expectations by Email.